Tradespeople and DIY
Whenever you have tradespeople in your home (or on your commercial premises after hours), please PLEASE let us know.
Tradespeople can cut the power, and they'll rarely answer the phone when we ring to advise of the power loss.
But more importantly, tradespeople can also sand and spray and cause other particles to fill the air, setting off the smoke detector. And once again, tradespeople who are in your home when you are away at work (with the alarm unset) will not always answer the phone when we ring.
Unfortunately (in this situation) if we get a smoke activation and nobody answers the phone, we will send the fire service – and many times the fire service arrive to find tradespeople going about their business in the house.
Do-it-yourselfers can also waste the time of our highly efficient fire service, simply by wearing earmuffs while they are sanding and not hearing the alarm, or not answering the phone.
HOWEVER, if we are informed that you are conducting renovations, or have tradespeople on site, we can note this on the file and perhaps even get their cellphone number for contact.